Tata Sky — Neither company nor dealer is interested in my complaints

Address:

Tonk, Rajasthan

Hello! I have a tata sky connection since 2008. Somehow it started giving some problems, so i took it to my dealer in my town i.e. Tonk (Raj.) He took my tata sky setup box and gave me some different box registered on some others name. The one registered on my name he never gave me back. I gave him money for recharge of 12months but he continued to recharge my setup box by per month basis. Also the one which is issued on my subscriber id is with him or he gave it to somebody else, I was unable to get a recharge from internet. Also when the box attached with my id and mobile no. is not recharged on time then company continously poke me for recharge although i do not possess that box now. I called their customer care for help and asked them to deactivate me from my past subscriber id but they also told me that they cant do anything about it. I was so frustated and unsatisfied with their service that atlast i have to get this service stopped immediately and have to avoid using tata sky.