[Resolved]  Tata Sky — Neither recharge credited, nor refunded

Address:Pune, Maharashtra, 411045
Website:www.mytatasky.com

My registered mobile number on Tata sky is [protected]
I had done Tata sky recharge of Rs 420 on 31 Oct 2016 and amount was not credited in tata sky account but deducted from bank.
When i called customer care, they simply said to wait for 24 to 48 hours so that amount will be credited or refunded.
But after more than 48 hours, still amount was not credited in tata sky and not refunded in bank account.
And now customer care is not receiving my call.
Firstly it says to wait for 5-6 min and then to wait for 10 min and same continues for 1 hour to wait for 10 min, wait for 10 min...
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Nov 13, 2016
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Nov 03, 2016
Tata Sky Customer Care's response
Hi, we've noted down your details and will call you at the earliest to sort this out.
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