Tata Sky — New connection

abinayap

from Delhi, Delhi

Address:	New Delhi, Delhi, 110075
Website:	www.tatasky.com

I took a new connection and wanted to activate annual pack, instead the technician activated the monthly pack. i have requested the customer care to do the same but they are asking for additional Rs.5000 to do the same. Already I have paid Rs. 6650 for the annual pack, now they are asking for this additional amount. Spoken to the customer care and of no use. Escalated the issue thrice to four levels but nothing happened till now. Couldnt connect to any real time office of theirs. Also social media didnt help.

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Comments

Lalit Powar

from Bengaluru, Karnataka

You should try addressing your complaint to tata sky’s official handle @tatasky. They will arrange for a callback and assist you accordingly. I once faced an issue where I paid for the package amount but my account was de-activated. I tweeted regarding this complaint and tata sky immediately responded to my tweet. All I had to do is submit my subscriber ID. The customer service team instantly gave a callback and my account was activated. I suggest you too should provide your subscriber ID either here or tweet regarding your issue with this complaint link. I am sure they will look into your matter and resolve your issue.