Tata Sky — no response till the date

Address:

Panchkula, Haryana

i have not received any response from this side ever after 4-5 days lapsed. my secondary connection is not running showing pairing error but they are charging rs. 200/- per month extra from last one month.once again i also request to refund my entire amount and charged HD service charges from may 2014 to dec 2014.