[Resolved]  Tata Sky — No Signal - Charging more for services - Not disconnecting and no refund

Address:Ghaziabad, Uttar Pradesh

Why I am writing this because somewhere I am not satisfy with tata sky response aligned with my recent complaint?For small small issues, I never complaint to tata sky. Even rate revised number of times but no complaints. even one time I complained that time I did not get any resolution. But I some how managed to continue. But this time too much. I am not getting my tata sky signals from last 4 days and day by day my a/c balance is decreasing.No one is caring and suggesting that you need to pay visiting charge 200 and then the guy will visit and resolve your issue.But I am not understanding why the signal is not working for me only. As There is no change in wire, antenna and TV and Set top box and card also account is recharge before time.Then Why should I pay if I have not done anything. So after a long discussion, I complaint to disconnect/deactivate my connection from that day only.And requested to refund my complete balance as of date(the date i requested for disconnect).I got a complaint number and did not get any call for resolution or refund. After 2 days again called and told the same story but this time also got a complaint number but no call with in 24hr. So I am hoping that this time, I will get the resolution of my request/complaint. No resolution and no service and no refund. Thanks, Nirmal Kumar
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Aug 14, 2020
Complaint marked as Resolved 
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