[Resolved]  Tata Sky — No signal for more than a week now

Address:Bangalore, Karnataka

No signal issue for more than week mainly for regional languages. Malayalam, Tamil Kannada etc. Complaint was registered on 17th April and CLOSED without any response or resolution. In between I had four chat sessions with the chat team of tatasky wherein I was assured priority resolution, but all at no avail...Chat Sessions 2208108, 22125724, 2220190, 2223914. Also sent one email request ref: 1-[protected]..and again no response..

Literally we are in the dark as where to go and request for the no signal issue from TATASKY and we keep paying for NO SERVICES all these days. Pathetic response, that's all we can say this moment from a reputed service provider like TATASKY.

SR # Created Date Nature of Request Type Due Date Closure Date Status
SR[protected] 24 Apr 2015 Unable to view services No signal 26 Apr 2015 - Open
SR[protected] 22 Apr 2015 Unable to view services No signal 24 Apr 2015 23 Apr 2015 Closed
SR[protected] 20 Apr 2015 Unable to view services No signal 22 Apr 2015 21 Apr 2015 Closed


Feeling so helpless...
Regards, Sandeep Sunny
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Complaint marked as Resolved 
Managed on my own as the response from customer has been practically zero. Several complaints and service requests raised were not responded to.. and hence managed on my own paying from my pocket..
Tata Sky customer support has been notified about the posted complaint.
Apr 26, 2015
Updated by sunnypj
Customer ID: [protected]: No response from TATA SKY yet. What kind of service from TATA SKY, very difficult to understand...?
Complaint comments 

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Customer ID: [protected]; Registered Mobile No. [protected] for quick reference. Still awaiting a response and solution to the no signal issue!
Customer ID: [protected] :
very difficult to understand...?
[protected] yestready evening 6.55 PM Received phone from this number, asking me packages of TATA SKY, which is second one (Gogan Odedara)stop last two years. Packages is @3000/- approx. And we activated we pay only @1600/- for one year.

What is this ?
Still I am continue with Customer ID: [protected] TATA SKY we have no any benefit from your regular customer, This is not good for your business.After complete this my recharge I am stop the TATA SKY.
HITESH SUCHAK
RAJKOT
Customer ID: [protected] :
very difficult to understand...?
[protected] yestready evening 6.55 PM Received phone from this number, asking me packages of TATA SKY, which is second one (Gogan Odedara)stop last two years. Packages is @3000/- approx. And we activated we pay only @1600/- for one year.

What is this ?
Still I am continue with Customer ID: [protected] TATA SKY we have no any benefit from your regular customer, This is not good for your business.After complete this my recharge I am stop the TATA SKY.
HITESH SUCHAK
RAJKOT
Customer ID: [protected] :
very difficult to understand...?
[protected] yestready evening 6.55 PM Received phone from this number, asking me packages of TATA SKY, which is second one (Gogan Odedara)stop last two years. Packages is @3000/- approx. And we activated we pay only @1600/- for one year.

What is this ?
Still I am continue with Customer ID: [protected] TATA SKY we have no any benefit from your regular customer, This is not good for your business.After complete this my recharge I am stop the TATA SKY.
HITESH SUCHAK
RAJKOT

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