Tata Sky — No Signal Issue

Even after writing to customer care, no response from tata sky.It has been 3 days now after registering complaint.No representative has visited us home to resolve the problem as they promised to do within 24 hours from registering the complaint. I tis highly disappointing and frustrating.
Complaint was registered on 3rd of April, 2015.(Mail proof attached as photo).No representatives/technicians has contacted or approached us so far on this regard.
is it possible to get compensation for this issue from tata sky?

I already raised request 3 days back for no signal, till now no one has visited in order to resolve the issue, i also tried so many time to reach customer care but like waiting in queue for forever. the signal problem that have shown in tata sky home page is not generic because my neighbours is also having tatasky and they are not facing this problem and any of the other friends that i know. so why it is happening for me and it also happened last month also. can you please take a quick action on it.chat system is also fake, they programed like you are in queue and your waiting number is 97 then it started reducing and when it reached to 1 and my turn after long time message came we are offline. so totaly making fool to customer.

From past 15 days we are having NO SIGNAL issue & everytime TATA SKY service person comes Rs.170 gets deducted & he tells us that we need to change the DISH which has no problem. We are tired of this kind of this service from TATA SKY.

No signal problem from tata sky
Since last 8 days I couldn't able to view channel. Send many requests through missed call and messages but no one reverted back.
Also customer care nos are not working.
I have lost amount and time in calling and sending messages to Tate Sky.

No signal problem from tata sky
Since last 8 days I couldn't able to view channel. Send many requests through missed call and messages but no one reverted back.
Also customer care nos are not working.
I have lost amount and time in calling and sending messages to Tate Sky.

I am facing no signal issue on my tata sky set top box. This problem is from the last 15 days.

I have registered the complaint but till date nobody has resolved it.

My name is rohit sharma and my subscriber id is [protected].

The service request no. 1-[protected] is to the reply of my email.

We are the so called premium customer of tata sky. We are facing problems of no signal since last one month but the only thing i get to hear that they are updating their system.
Technicians visit and do nothing about it.

I am tierd of complaining but nothing is being done about it. They say they are not able to understand the problem.

What kind of service is this.

Dear Sir,


This is regarding the signal problem I am facing from more than 45days, I have called your customer care number many times they say that we have noted your issue at top priority, But till date the problem have not been resolved.I am not receiving any proper response from your side.
Take my problem at top priority and have it resolved at the earliest.You just respond to my problem whether you can solve it ore not.


Id No-[protected]

No Signal issue
Id No-[protected]
[protected]

Hi,
My tatasky service is not working from past 10-15 days i am keep on raisaing ticket but no one is addressing the issue.

when i have raised complaint new ticket has been created but it has closed without solving issue for 4 times.
even i am getting message home visit time but no one visit at that time and issue still persisit i have lost all patience to call ur customer care i keep calling but no one is solving the issue.

Please let me know what can i do to solve the issue, i had faith in tatasky serivce but it was worst then woster now a days.
complaint number:
NS[protected]
HT78RNE
HU0SK59
HURRQRP

uR CUSTOMER CARE EXECUTIVE THEY JUST PROMISE TO FIX THE ISSUE BUT NO ONE DOES THATHi,
My tatasky service is not working from past 10-15 days i am keep on raisaing ticket but no one is addressing the issue.

when i have raised complaint new ticket has been created but it has closed without solving issue for 4 times.
even i am getting message home visit time but no one visit at that time and issue still persisit i have lost all patience to call ur customer care i keep calling but no one is solving the issue.

Please let me know what can i do to solve the issue, i had faith in tatasky serivce but it was worst then woster now a days.
complaint number:
NS[protected]
HT78RNE
HU0SK59
HURRQRP

uR CUSTOMER CARE EXECUTIVE THEY JUST PROMISE TO FIX THE ISSUE BUT NO ONE DOES THAT

No signal issue is from 02/04/2015 to till date.
Your service is very very bad.

Dear Sir /Madam,

I am facing "no signal" issue since 2nd April 2015 or which I logged complaint with customer care on 3rd April and they said that its the problem from their end which will be resolved automatically. But this didn't resolved and daily for 13 days I used to call the customer care and they used to say that your request is taken on priority and our technician will contact but on 13April to my surprise my call was closed without any intimation as to why its closed. When called helpdesk they told me that my address was entered incorrect to which only the pincode last letter was incorrect (instead of 411057 it was 411058). This was corrected on 13April and new complain was logged again same thing happen no technician visited or called, then I raised relocation request on 23April to which the technician visited the very next day, he didnt relocated my dish he just resolved the "no signal issue"which was the issue from TATA sky end and for this TATA sky charged me 200Rs. Also they told me that I will get full refund of amount for which I was not able to view the services. To which they gave me only 15 days refund whereas its 24 days.
Please look into the matter as they are not helping in this regards.

Thanks & Regards,

Despite numerous calls and promises of visit by technician still not resolved. What is going on? I am getting sick to death of the empty promises even from supervisors. Sort my damn signal issue asap. Useless, incompetent, lacking honesty and integrity, fly by night charlatans and diabolical are some of the words that come to mind of the TATASKY brand. Sort it out.

I unable to watch any channels from two weeks due to No Signal indication. I already rised coplaints three times. but there is no use. My problems till now not solved. I hope this may help me to solve my no signal issues.

Subscriber ID : [protected]

I unable to watch any channels from two weeks due to No Signal indication. I already rised coplaints three times. but there is no use. My problems till now not solved. I hope this may help me to solve my no signal issues.

HI, I am unable to view service from 02/04//2015 to till date.
Your service is worst.

your service is worst.

I have registered a complaint for No Signal issue on Mar 12 and till now no one has contacted me regarding the technician visit. I have followed up Tatasky nearly 20 times but simply saying they are working on Priority basis and already fix the appointed. This is such a painful service and I seriously dont understand why till now no one has taken action against them. Please look into this issue asap.

Since last 4 days there is no signal and have filed complaint 3 times and called customer support more than 10 times still there is no response and resolution of my problem.

Tata Sky — TATA SKY PLAN NOT CHANGE

MY SUBSCRIBER ID IS [protected].I WANT TO CHANGE MY PLAN TO RS 190 SOUTH PLAN .BUT IT DOES NOT CHANGE FROM ONLINE AND FROM CUSTMER CARE NUMBER.