Tata Sky — Non received of tata sky recharge amount

Address:

791103

Sir, I have recharge of Rs.270/- for Tatasky ID No. [protected] on 18th August 2016 through Paytm. The said amount debited from my SBI a/c vide transaction ID No.[protected]IG0CNWVOL5 TRANSFER TO INB One97 Communications Limi, but the said transaction has not been successful due to error of internet connection nor said amount refunded in my a/c or paytm wallet till date. In view of the above, you are requested the said amount may please be refunded in my paytm wallet at the earliest.
I am also disappointed for such type of recovery.