Tata Sky — not receive channels

Res.sir/mam, my id is[protected] with RMN [protected], having facing to seen channels problem.Only some channels like 101, 111 showing, not HD channels.plz do do as soon as possible.Contact with cus.care 15 min.no reply only waiting, waiting.How it suffer ur consumer.Its too sir. Regards AJIY MOB/[protected]