Tata Sky — Not receiving signal

Address:

Raigad, Maharashtra

MY tata sky dth no. [protected] got disconnected from 27/07/2015 till date weather condition is good .but still no SIGNAL appear on the screen . converses son with the customer care last night but problem is not solved the screen shows bad weather NO SIGNAL from 3.00 Hrs on 27/07/2015 complaint with tata sky customer care