Tata Sky — Not solved my Problem

Mukund Bhokardankar

from Nagpur, Maharashtra

Address:

Nagpur, Maharashtra

Tata sky upgrade my tata sky MPEG 2 Set Top Box into MPEG 4 about 2-3 month ago, from then i seen problem to Viewing TV is that My Screen shows black 30-40 sec. and Tata Sky not solved my problem they change my Set Top Box and give me Second hand Set Top Box and also they charge me for That 2nd Hand Set Top Box and service charge also but my problem is not solved and Now they said that warranty period of set top box is only 1 month but when they change my box that time they not say any thing about warranty. Also Tata Sky Nagpur service center said that How many time they send Technician to my home? means Problem I had by changing my Very good condition set top box and they said How many time they send Technician to my home ? This is the Rough Speaking or language of this Tata Sky. And They assure me to they refund my deduct balance till 16-Apr-2014 but today 18-apr-2014 my balance is not refund. i have proof that they change my Set top box to second hand set top box when they change box that time in alert old costumer Subscriber ID is in the box that time I click some photo as proof.

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Comments

Mukund Bhokardankar

from Nagpur, Maharashtra

No respons from Tata Sky

Lalit Powar

from Bengaluru, Karnataka

I suggest you to provide your subscriber ID here so that they can get in touch with you. I once faced an issue where I paid for the package amount but my account was de-activated. I too made the complaint on facebook and tata sky immediately responded to it. All I had to do is submit my subscriber ID. They resolved my issue by activating my account and providing for the days I was unable to view television. I am sure they will look into your matter, refund any additional amount deducted and fix your issue.

Mukund Bhokardankar

from Nagpur, Maharashtra

As Lalit sir sagest to provide Subscriber ID for they can touch with me I provide my Subscriber ID : [protected] this Subscriber Id may help you to solve my compliant

Mukund Bhokardankar

from Nagpur, Maharashtra

They refund my money but My problem is not solved, Now 3 month gone this
black screen problem I have but they not solved my problem the sony
center costumer representative(Nagpur service center) say's that how many time they send Technician to my home? So I have trouble with the service because my problem is not solved...