Tata Sky — Poor after sale service and rude behavior of customer care executive

Address:

Thane, Maharashtra

My subscriber ID is [protected]...Its just been 2 months I have taken tata sky and I am tired of its pathetic services...my previous local service provider was far better and cheaper as compared to Tata sky. I called up their customer care executive on 24th June because my Tata sky A/C is showing 275 Rs overdue when I asked for the reason I was told it's on behalf of technician visit who was called to solve the "No signal" problem. It was informed to me that 275 is the charge for relocating the dish which was not located at right place by the person who came for Installation on 1st day for Tata sky service. Now I want to know why this dish was not placed rightly on 1st day of installation itself, your technician told whoever located the dish din't locate it properly and it was loose because of which we were constantly facing no signal issue. Now if your Tatasky technician doesn't fit the dish properly is it our fault??????? For what you are charging us Rs 275/- ?"??? I already paid Rs 200 extra for cable on installation day and gave Rs 60 to the Tata sky guy for his service. And on top of all this when I called up Tatasky executive on 24th June to know the reason for this overdue amount, she was very rude to me and just said of course you will have to pay for what is asked without even understanding my concern and then she bluntly said either pay or complaint to whoever you want to.