Tata Sky — Poor customer care support

Address:

New Delhi, Delhi

Tata sky is thought to be the leading DTH provider in the country. But i would realy have to disagree. The customer care services are very disappointing. The waiting to get through to a customer care representative is almost unending (I have to wait nearly 20min every time that I call for a service related query, even though the customer service number is not toll-free). Their server are practically down almost 100% of the time and they even disconnect the phone without resolving the problem. Even no after services are provided after you take the connection including installation of the DTH box. Still thinking about taking a tata sky connection, think again!