Tata Sky — poor signal and your technician visit

My ID: [protected]. Due to poor signal I was in touch with your customer care(!) for 4 days from 20th to 24th May. On 25th May one technician by name: Mr. Rajendra mob. No: [protected] visited but could not solve problem but promised to come next day with amplifier! Infact my problem became from bad to worse! Rajendra did not respond on his mob. Please let me know whether he is a fly by night operator or from your reputed company? From 25th to 28th I made several calls and my call complaints as :IB288KT and I-[protected] but till now 5 pm no technician visited! On these days when TV is not considered as luxury but a necessity. How do you expect your customer to wait for 8 long days? On 24th when I made my first complaint I was informed no visit charges but only if material charges will be levied. To my surprise Rs. 170/ deducted from my account and for not solving my signal trouble that deteriorate further! Can you help me on these so that I do not run from pillar to post. Please attend my complaint on priority. This equipment is registered under my son Nasir Hussain mob. No:[protected]. I am his father mob No:[protected]. I would appreciate your action ASAP. Thanks, Hameed.