Tata Sky — Recharge reminder during prime time telecast by stopping telecast and blacking out tv screen

Yogendra Ray

from Mumbai, Maharashtra

Address:

400101

On june 06, 2016 at around 9.55pm my tv screen had a reminder to recharge on or before june 11, 2016. The telecast was stopped, the screen went blank and we could view the telecast only after restarting our set. This has happened earlier also and stopped after our protest.

We do get reminders through emails and smss.

Why is this disturbance created by you? Does it not give a bad image to the tata group which has a very good image about your group.

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Comments

Yogendra Ray

from Mumbai, Maharashtra

Any complaint either minor or major, they take more than 24 hours to revert back. They have very few executives who really know the system and help the subscribers. Most of them just take down the complaint on the note pad to be thrown in at dust bin.
After they supplied the latest SET UP Box, the font size and type on the minu is blurred and hardly readable but they do not have solution for it or may be, their exesutives/technicians do not know or do not bother to help the subscribers to improve it.
At times, their service is very bad with no response.