Tata Sky — Refusing to credit the advance rental

Address:	Mumbai City, Maharashtra, 400025
Website:	www.tatasky.com

We moved from our Gurgaon home in July 2013 and are now back, we would like to restart the Tata Sky services. However when I spoke to the customer care officers on 3 occasions in the past, they did not seem to be of any help at all hence I wrote to the nodal officer.

We paid Annual subscription charges for grand sports plan + HD access fees on 14th Sep 2012 which was valid until 13th Sep 2013 but as mentioned earlier, we did not use the services for almost 3 months.

I am happy to renew the services and request to process refund as a goodwill gesture to retain an old customer like ourselves.

Tata Sky is now refusing the credit the amount for the unused period, request your help in this matter.