Tata Sky — Regarding Mpeg4 set top box

As we the mpeg3 To mpeg4 technology you are changing your set top boxes.But after 2-3 times registation there is no responce. since 2months i hv not used those channels which are mpeg4, evn u charge full amount of those channels. Will it be possible to change the set top box as earlier as possible. hear in chhattisgarh at raipur the service is worst. i hope you will do something earlier. Otherwise Its waste of money in tata sky.
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Sir,

It is brought your kind notice that I am a subscriber of
Tatasky for the last about 3.5 years with my ID No.[protected].Since
15days in continuation i am talking with customer care for replacement
of my set top box to MPEG4 version.And every time i got reply for
replacement of box next day & next day same story begins.
you can check/track my calls for my complaints various time.

i request you to change my set top box by MPEG4 by tomorrow.

If not being changed this week then from next week i shall be cut the
tata sky connection by replacement with new Dish Tv connection.Bcz i
have no any option beside remove the connection.As you always said
your service & procedures are far better then others.
Hope for replacement of MPEG4 box this week.

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