Tata Sky — Services Unavailable

Address:

Srikakulam, Andhra Pradesh

I have logged a complain regarding many channels being blocked and we are not able to see them. Complain No is : NS[protected] On 7th I called the call was received by some one but it is not getting reflected in your database as informed to me by Ankit On 8th I called and I was told that issue will be resolved within 24 hrs but it didnt got reolved--> Pankaj Soni was the receiver. On 9th I called and the same was told by shivam sharma but still the issue is going on. On 10th I called and i was informed the same... and on this day i also registered a complain regarding the technician not visiting my home from last 4 days. On 11th I called, call was received by Kamal, i told him to transfer the call to a superior and he told me to on hold, and i was on hold for 20 mins but no one received.. so i dropped.. and the call had to be received by Akhtar(2nd level of support) On 11the again I called this time the call was received by Ankit and the call was transfered to 2nd level, Raunak Samani from 2nd level did receive the call and assured me that he will talk with service dept. and enquire why still the technician has not visited. I have him my number ending with XXXXX21976 for giving me an update. I am still waiting for an update. From last 5 days we were not able to see television, for this Tatasky has to pay compensation.