Tata Sky — Signal problem not resolved since 48 hours

Address:	Unnao, Uttar Pradesh, 500089
Website:	www.tatasky.com/wps/portal/TataSky/help

Hi,


I had raised a request complain that my TataSky is not working on Saturday (i.e. 21st May'16) Morning at 10:40 AM.


Initially was told it will be resolved in 2 hours. Again I followed up after 2 hours I was informed that it will be resolved in 48 hours due pending orders due to bad weather conditions.


After nearly 48 hours on 23rd May'16 I didn't hear back from anyone so I followed up again to check the status and was informed that it will be resolved by 12 noon. Now at 9 PM when I called up again and now your team is stating will be resolved before 10 AM tomorrow which you representative with whom I spoke "PROMISED" which I am sure was a fake.


After being a loyal customer for nearly 8 years, it makes me feel a Fool today availing the services.


I am really disappointed, I am being made to pay money for the services that is being not availed by me because of your lapses.


LOT OF MY EXPECTATION WERE SHATTERED.


FAKE PROMISES ARE BEING MADE BY YOUR CUSTOMER CARE REPRESENTATIVES...


FEELING SORRY FOR USING YOUR CUSTOMER.