Tata Sky — Simply deducted money even servicemen not came to repair also

Bala Jyothi

from Hyderabad, Telangana

Address:	560072
Website:	www.mytatasky.com/Home/MyHome

I had issue with channels, So i raised compliant for resolving issue. They told that servicemen will come to resolve issue, so for service charges they will deducted 170/- RS. I asked why i need to pay service fee, because 70% channels are coming perfectly and remaining not coming they issue from there side that is not my problem So they connected call to his superior. He told that i will help you on this. Again service man called next day to my mobile on 14Nov2015, i told we are not there at home at present. Then also tata sky persons deducted 170/- from my account. I am not sure why they reducted money even service men not came to fix issue also. then i raise compliant in tata sky service customer center and my rer no is L9N4987. This also they not fixed at...again i raised one more request in online SR[protected].

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Tata Sky customer support has been notified about the posted complaint.

Nov 19, 2015

Updated by Bala Jyothi Subscriber ID: [protected]
My Registered mobile number:[protected]

i had issue with channels, So i raised compliant for resolving issue. They told that servicemen will come to resolve issue, so for service charges they will deducted 170/- RS. I asked why i need to pay service fee, because 70% channels are coming perfectly and remaining not coming they issue from there side that is not my problem So they connected call to his superior. He told that i will help you on this. Again service man called next day to my mobile on 14Nov2015, i told we are not there at home at present. Then also tata sky persons deducted 170/- from my account. I am not sure why they reducted money even service men not came to fix issue also. then i raise compliant in tata sky service customer center and my rer no is L9N4987. This also they not fixed at...again i raised one more request in online SR[protected].

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Comments

Bala Jyothi

from Hyderabad, Telangana

Subscriber ID: [protected]
My Registered mobile number:[protected]

Lalit Powar

from Bengaluru, Karnataka

I too had earlier shared my subscriber id in this complaint forum and Tata Sky's support team did get in touch with me. I am sure they will try getting in touch with you too. Alternatively, you can try writing to them at [protected]@tatasky.com or call their helpline number at [protected]. The best part is it is available 24X7. I am sure they will assist you in resolving your issue.