Tata Sky — Sr[protected] request unable to view channel

Tatasky has done some upgrade due to which small satellite is not supported now .Now they are asking me to change the antenna.Why should I pay when I didn't ask for any satellite upgrade it was tatasky who decided to upgrade it so that they can have more number of channels and be in the market .

They have charged me Rs 170 without fixing the issue.

SR[protected] tatasky even closed the ticket eventhough I replied that I'm not satisfied and issue is still open.

Tatasky executive that came just said I can't do anything on this and other team looks into it .From his side he would now charge for visiting. Seriously are you asking customers to pay for seeing the face of an executive ...


I need tatasky either to change the satellite so that my small antenna which they only provided works fine else they should change it to big antenna free of cost .

Also they should refund Rs 170 they charged and also would ask them to check how did the ticket close without even asking me.
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Issue is still open ...tatasky has not yet checked the issue...
Got multiple calls from Tatasky .Each one has a different story .Technician says tatasky will fix the issue without any charge and call center guy says you will have to pay the amount.

Tatasky should note it is not an issue from my side it is an issue from tatasky end .

Issue is still Open!!!
tatasky closing tickets without checking with me .
SR[protected] and SR[protected] closed without checking with me.

SR[protected] New Ticket Raised for the same issue.
SR[protected] is still open.
SR[protected] is open and no one called yesterday for it.
tatasky is worst service provider ...

WORST WORST WORST WORST !!!

Closed service request again without checking with me...SR[protected], SR[protected] and SR[protected] closed without checking with customer???

New ticket raised for the same request

Issue is still open ...

unable to view any channel

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