Tata Sky — tata sky HD channels not displaying/cannot be viewed

Address:

Visakhapatnam, Andhra Pradesh

this is to complain that my subscriber id no: [protected] having subscribed for HD pack since 07/08/2012 is not available for viewing since the date mentioned. we have complained to your department many times but it has not been rectified till date. we have been paying for the HD channels package since the first set top box but are unable to view them. many complaints have been lodged with your customer care centre and one such complaint bearing id no:[protected] received by Neelu yadav was appraised of the situation but till date no action has been taken to rectify the problem. none of the customer care people have rectified my problem. we have also asked for refund of the amount as the concerned department could not rectify the problem. Hence iam intimating the concerned officials and the department that if my problem is not rectified at the earliest then i may have to pursue a legal action against TATA sky in the court of law.