[Resolved] Tata Sky — Tata Sky stopped the service before the renewal period

Vivek Anandan

from Salem, Tamil Nadu

Address:

Coimbatore, Tamil Nadu

Hi, we have booked Tata Sky on 10 June 2015. They said they will be giving Dhamaka pack free for 1 month. But, today (4.7.15), before completing 1 one month they have changed it to 190 package. When i asked about this to customer service executive of TatSky, he says, he can do nothing and if I want, I can complaint to anybody. Once changed is changed, cannot return to previous pack. Our Customer ID is [protected]. Kindly help us to solve this problem asap.

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Complaint marked as Resolved

They have called yesterday and asked about what exactly the problem is. I have explained him about what happened. Then they asked sorry and credited INR 60 on our Tata Sky account. Excellent service by Consumer Complaints. It has solved an issue 3rd time for me.

Tata Sky customer support has been notified about the posted complaint.