[Resolved]  Tata Sky — transfer of ID

Address:

Gautam Buddh Nagar, Uttar Pradesh

please refer Request Nos 1-[protected] of 23 oct and 1-[protected] dt 27 oct ...the first request number was given to me after 5-6 days of my requesting and asking for transfer of ID ...till one assiciate told me that there is no request from me... today I am told that I have to wait for 72 hours ...i have no problem waiting .request is to train your staff to know the solutions rather than telling a customer that ID cannot be transferred or someone suggested that buy a new package for new ID, then I was made to speak to supervisors twice but to no avail...The customer service needs a push because at ground level there is too much of sluggishness...and carelessness. some monitoring mechanism may help keeping brand of Tatasky intact...best wishes...ak bakshi