Tata Sky — Transfer of registration & channel packages

Address:

Ludhiana, Punjab

dear sir,
my friend transfer from khanna to Bangalore . and he gave me his tata sky connection . we put a request to tatasky regarding id transfer to my name with proper documents . but still it is pending after many follow ups . second i want to change my base channel packages but not changed after 15 days.

pl help me.

regards,

dr. rajesh bhardwaj
[protected]
khanna.
panjab.