[Resolved] Tata Sky — Trying to abstract money by making fool in new connection of 25 days

Adv. Mukesh Sharma

from Mumbai, Maharashtra

Address:	Thane, Maharashtra, 401105
Website:	www.mytatasky.com

I, Mukesh Sharma, Mob : [protected], bearing subscriber ID : [protected]
have taken the new TATA Sky connection from Comparedth.

That since the beginning there was a problem in signal for few channels like 313 Sony Max which is nothing but a signal problem.

We can watch channel sometimes and some times black screen appears.

On 07/12/2016 I have given a complaint to TATA SKY but they are just trying to abstract the money and demanding 200 Rupees.

I have installed the new connection and it is still under warranty and if there is any problem in signal or installation than the company should do that but the company is not interested to give service and only looking to abstract the money.

Kindly look into the matter.

Regards,

Adv. Mukesh Sharma

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Jan 22, 2017

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Dec 08, 2016

Updated by Adv. Mukesh Sharma Friends,

TATA SKY customer care and Nodal officers are well trained in giving rubbish
excuses.

I just got a call from nodal officer who first given excuse that warranty period is over and I have to pay 200 rupees.

Where as my connection is just 25 days i.e. I installed new connection on
14/11/2016.

After listing same he changed his track and started to give other reasons which he might have been taught by company..

Please don't purchase TATA Sky.

Regards,

Adv. Mukesh Sharma
Mob : [protected]

Verified Support

Dec 19, 2016

Tata Sky Customer Care's response Hi, your concern has been noted. Allow us to help you. We've just refreshed the signals, could you please turn off your set top box, restart it after few minutes. Kindly write back to us, if the problem persists.