Tata Sky — Unable to view Channels

My Tata sky customer ID is [protected]. I am from Bangalore I am not able to view any of the Bengali channels since last 03 days None of the customer care service is available for the customer. No one attends any call. Customers do not know where to complaint?

for more than 15 days we are unable to view almost all the channels..we are very unhappy with your services.. even that helpline number is not responding... how many more days will it take for the upgrade.. we want are money back that we have recharged in the tata sky account of 15 days..please call immediately.. otherwise we have to close are connection and opt for other

Hello,

It has been a long time now (more than 10 days)since you are not able to restore the service. Your nonsense call center keeps on playing the same recording again and again. They don’t even understand the problem. If this
was a satellite problem then how come after spending Rs 150 to a private technician I can see all the channels? This is clear case of negligence on your part that you are not able to maintain the customer satisfaction. I had made
several calls with call center to fix an appointment with the technician but no one called back nor turned up at my home for a free visit (As quoted in your recordings).

Tatasky is preferred because of its service and not because of its costly channels (compared to other DTH providers). But now service is also pathetic so no point in continuing Tatasky. I need a clear explanation from your side else I have to move to different DTH provider.

Thank you
Rohit.

I am Sreekanth having tatasky connection with the subscriber ID [protected]. Past 8 days I am not getting regional channels. Tatasky people telling that due to technology upgradation you many not get all channels. I am calling customer care daily 3 times. They will tell the same old story that our technical team will call you back. Still no body called me. They made my issue as high priority. Still now no technical team called me to resolve the issue. I am fed up with the things going on.

Pl refer my customer ID - [protected]
I raised a complaint on 3 april 2015 to tata sky that I amunable to view channels. I got SMS from tata sky that technician will visit myhome and fix the problem. Till today, no one has come to fix the issue The call centre line is busy all the time and they are not able to meet the consumer demands at all.

Customer id [protected] unable to view channels logged comlaint with customer care and also given missed call to tat sky number and received an sms they will send a technician till now no call and today I got a call from tata sky regarding upgrade of packages I told her first let all channels work for last 2 weeks we are facing problem then we can talk about upgrades she arrogantly disconnected the phone. I am trying to call the call center no associate is answering

I would like to write a complaint in regards to WOHYZBN6R where from 1st of april i was unable to view around 20 channels and every time TATA SKY assign the work order and resolve it even without sending anyone to my house. today my wife had received a call from tata sky and rep has asked are you able to view channels and when she complaint the rep said she don't understand language hindi, well this is a surprise and very inconvenient from tata sky and this is not the first time, today they fooling people by saying that we can watch all channels where still we can't watch most of the channels due to signal issue. so please fix the issue first and then promise anything as such.

My ID - [protected]
Mob - [protected], [protected]

Dear Sir/Madam,
This is in reference to our email to [protected]@tatasky.com dated 22/5/14 regarding complaint for our subscriber Id no's.[protected] and [protected].

The complaint cops is as follows
""
Dear Sir/Madam,
I am writing this to you with utter disappointment for a bummer bust thas has taken place recently still existing.
My subscription Id - [protected] and [protected].
Name - Pranav Agarwal
Ph - [protected]

Compaint placed numerous times for id [protected] and also spoken to the floor supervisor that there is nothing on my tv since 10 days but little was done to rectify it.
Finally a executive visited and left saying he would get a helper in order to get the repair done and also saying there are a few hardware changes which need to be done.while he left we dont not know what he did actually but he did disturb the other id dish for tvs of [protected] which were good until then.now same problem faced by both the id tvs.
Since he had left there was no one who had either called us or visited and moreover your helplinenos are giving a 13 - 20 minutes waiting time where in the executive places us again on hold and the call gets hanged up.
You ivr says to press 1 for tatasky to enable to call u back.no call received back.
Your ivr says give a missed call to a specified no., no response after giving a missed call.

At last i now wanna know whether tatasky would refund my money straight or after a complaint is placed to the Consumer forum or get the connection rectified immediately without any further delay??

YOUR UPGRADATION Seems to be a disaster with a tragedy for us which now needs a miracle to repair.
""
The complaint is not sorted out yet and we are awaiting your response until date.
We will definitely reach the consumer complaint forum once 30 days are completed.
The problem has been existing even before the online email complaint had been done and was informed to customer care 10 days earlier but since there was no response we had to write a mail which also did not give any result.
The subscription has been paid for 1 year in advance.
Therefore we still expect to get the problem sorted as soon as possible.

Thanking You.