Tata Sky — Unable to view TV from Last 5 Days because of Signal not there

Address:

Mumbai City, Maharashtra

My Subscriber ID : [protected]. I have tried to contact all possible way and resolve my issue but every thing is in vain. The screen of TV is showing the pop up that Set Top Box is not receiving Signal. Yesterday when i had a detailed conversation with call center floor manager on my charges as call are chargeable at there call center is routed to USA i think. He is saying to send a technician for signal issue i have to pay a amount of 170.. which is a funny surprise to me as the disc belongs to them the set top box belong sto them. and to check the isuue with there hardware i have to pay the charges. I feel its a scam what this tatasky is running. they intentionally stop the signal and after collection the charges they again restore the signal. I cannot imagine the currency they are making out of this I make myself very clear that if they want to resolve they have to come and resole what ever there instrument issue otherwise i may go to some other operator. I will not pay charges for there mistakes and signal issue or hardware issue. and i will take this to highest authority. Regards Sandeep Das