[Resolved] Tata Sky — Unable to watch Channels from past 2 months | |||
From 08th March 2015 I am having issues with Tata Sky service. I am not able to see the HD and other channels. Have logged many complaints by calling customer care, but no action was taken. I have Tata Sky connection since 2006 and recently upgraded to HD setup box in 2014. My RMN is [protected]. Request your help here, as I have paid for three month package but not able to avail the services. Was this information helpful? | |||
Complaint marked as Resolved
I managed to get in touch with Tata Sky, Nodal officer (Vinit) for Karnataka region and he helped to arrange a Senior technicion to resolve the issue.
Thank you Vinit, Double thumps Up for your assistance and swift reposne on long pending issue. Tata Sky customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
My ID is [protected]
RMN Is [protected]
MYSUSCRIPTION IS PAID FOR SUPER SAVER AND LIFE STYLE GOLD TILL NOV. 2015.IAM UNABLE TO WATCH ENGLISH MOVIES AS PER PACK.PLEASE RESTORE MY ENGLISH CHANNELS AND INFORM.
THANKS.
RMN Is [protected]
MYSUSCRIPTION IS PAID FOR SUPER SAVER AND LIFE STYLE GOLD TILL NOV. 2015.IAM UNABLE TO WATCH ENGLISH MOVIES AS PER PACK.PLEASE RESTORE MY ENGLISH CHANNELS AND INFORM.
THANKS.
My ID is [protected]
RMN Is [protected]
MYSUSCRIPTION IS PAID FOR SUPER SAVER AND LIFE STYLE GOLD TILL NOV. 2015.IAM UNABLE TO WATCH ENGLISH MOVIES AS PER PACK.PLEASE RESTORE MY ENGLISH CHANNELS AND INFORM.
THANKS.
RMN Is [protected]
MYSUSCRIPTION IS PAID FOR SUPER SAVER AND LIFE STYLE GOLD TILL NOV. 2015.IAM UNABLE TO WATCH ENGLISH MOVIES AS PER PACK.PLEASE RESTORE MY ENGLISH CHANNELS AND INFORM.
THANKS.
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The services has been degraded in last 2 month. Call center agents are Super busy and by luck If I am able to connect to any of the agent, they have a standard dialog "We have register your request on High Priority, and you will receive a call back in next 4 hours".
After calling so many times in last two months, I got trained on TS customer care standard dialoges and can manage their customer with the same :-)
Jokes apart - Their quality of serivce has drastically degraded. Not sure if there is change in Top management. Now I am seriously thinking to change the DTH service provider, after 9 years..
In-case this is read by any TS represntative, pls do not hesitate to call [protected] for a feedback.
All the Best!