[Resolved] Tata Sky — Unauthorized debit amount | |||||
I have purchased new dth box of tata sky one month ago. and it is under one year warranty. in this warranty period services free, if any part or some item replaced that will be charged. as on 2/12/2016 some channels are working, then i register the complain. The technician come next day, and his find some disc position and loose contact. After correction the problem solved. but next they cut 200 /- Rs as a service charge. i call back first they say by mistake this happen after that they say the amount cut because of replacing connector but actually this not happen. after that my balance my set box deactivated cause of no balance. i will call them and said to active my set box then they you have to recharge. Was this information helpful? | |||||
Jan 20, 2017 Complaint marked as Resolved Tata Sky customer support has been notified about the posted complaint. Verified Support Dec 20, 2016 Tata Sky Customer Care's response Hi Rafik, we completely understand your concern and have raised a service request. You'll soon receive a call from us to sort this.
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You can try other sources of contacting Tata Sky to ensure your work gets done. You can address your complaint to tata sky’s official handle @tatasky. They will arrange for a callback and assist you accordingly or you can contact Tata Sky customer service. They are quite prompt in their reply and will help you out. It is more effective way of getting your work done. You can write to them at [protected]@tatasky.com or call their Toll Free Number at[protected]. The best part is it is available 24X7. I am sure they will look into your matter, settle any discrepancy and resolve your issue.
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