Tata Sky — Unethical behaviour

Address:

Ghaziabad, Uttar Pradesh

Company is not providing proper service instead of they are cheating their customer. In my case on 28 august 2015 I recieved a call from tata sky customer care number, the customer care executive told me that as i am a five year old customer company has special offer for me.He told me company is offering me vedic maths pack for 3 months for only 6 rupees so I accepted that offer.But when they activated vedic maths pack i recieved a massage from tata sky informing me about the cost of the pack it was 6 rupees for one single day and almost 525 rupees for 3 months.I mailed a complained on same day(28 august 2015) to the company they called me back but they did not do any thing till today. They are not doing these thing only but they harassing their customer many ways.On 1st september I mailed tata sky to remove active fun learn pack from my package but they did not removed it till now.this is not the first time they are doing they have done so many time with me only. I want my vedic maths pack and active fun learn pack be removed immediately. MY id-[protected] Service Request number is JTPT8NQ Service Request number is JUGW1AA