[Resolved]  Tata Sky — Wrong charges and no service after that

Address:

Gurgaon, Haryana

I want to put a complain against Tata Sky. I requested for installation on 2nd TV. Their technician came and did the installation. He quoted very high rates for wire and LNP but I corrected him because I knew the correct rates which he agreed later. One problem resolved here and the installation completed. Now the actual problem started when Tata Sky started deducting the money from my account. First they deducted money which was quoted by technician. After 1 week they deducted 170 rs for visit and 100 rs more for wire. I called the customer care 5 times and 3 times they disconnected the phone after hearing the problem. Once they told me a complaint is registered for this. But when I called later to check the status of complain customer care told me their is no such complain. Now I don't know if there is any complain from my side or they just taken the money and making me fool. Please help!