[Resolved]  Tata Sky — Wrong Charges deducted from my Account

Address:

Ludhiana, Punjab

‎Dear Tata Sky team, My tata sky I'd is ‎[protected] During heated discussion with your customer care executive just now, I have come to know that HD access fee has been charged to my account without any knowledge and without my request. This in itself is highly unethical and I cannot believe a company having TATA Brand name can indulge in such mal practices. This is in fact third time HD Access fee has been levied to my account. In may and June also, this was charged. When I realised I went to mytatasky.com‎ self care section and removed HD package after which HD channels stopped on my TV. The. On 20th July, again HD access fee is levied by you on your own. I immediately request you to reverse all HD access fees levied on my account till date, otherwise refund all balance in my account and close my tata sky connection. I need an immediate resolution here as I have already faced unnecessary inconvenoence and mental torture in this regard. In case you do not provide a resolution within 48 hrs, I will be forced to take legal action and move to consumer court.