Tata Sky — zeetos rewards scheme

Address:

Hyderabad, Andhra Pradesh

Hi I want to register this complaint on the poor quality of service by tatasky. My son exchanged ~7000+ zeetos in Oct'2014 and after long wait and multiple followups, in December 1st week, we were told that the selected gift could not be sent. Then the points were refunded. Without loosing hopes, my son again exchanged 9000+ points for another gift on 6th Dec. Now it is more than 1.5 months and no positive developments this time also. Whenever I call the TATASKY helpdesk, the useless guys give a 1week time line to give call back. Today I spoke to their supervisor who promised to update me tomorrow on the status ... Hope to see some progress and convince my son about the great service of TATASKY. ... Only the name includes TATA but the service is poor ... Myself, being another TATA group employee, saying this..