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Tata Swach Complaints & Reviews

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Last updated Oct 8, 2023
Complaints 184
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Tata Swach Phone Numbers

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1800 258 5858
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1800 200 2205
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+91 22 6643 7400
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Tata Swach Head Office Address

Leela Business Park, Andheri - Kurla Road
Andheri
Mumbai Suburban District
Maharashtra
India
400 059

Tata Swach reviews & complaints(184)

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I am writing to express my concern and disappointment regarding my recent order, placed on October 3rd, 2023, with order number #326325. To date, I have not received any concrete updates regarding the status of my order, and I am deeply frustrated with the lack of communication.

Over the past few days, I have made multiple attempts to contact your customer care team to inquire about the status of my order. Unfortunately, I...
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Prafulla wadkar
Jan 11, 2023
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Water leakage

I have tata swtcch smart purifier, it getting lickage from middle wheel, please help me to resolve this...
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Saroj Suvarna
Aug 19, 2022
Aug 19, 2022
This thread was updated on Aug 19, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

There is a smell while drinking water.

Address:Worli Naka 400018

This complaint was made to your customer care on last 5th August but till now nothing has been resolved. It was taken in the filter in February....
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ireshpatil
Jul 13, 2022
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Tata Swach 20 Ltr

Respected Sir/Madam,

I have recently purchased Tata Swatch 20 Ltr from retail store. As when I have started to use of Tata Swatch 20 Ltr water filter. after full storage of 20 ltr water water drain our from the joint and whole place getting waited with water. I twise check the fitting and letter come to notice issue in product.

I wrote letter to tata swatch customer care. They promised me too solved the same....
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Priyanshuzz
from Lucknow, Uttar Pradesh
Jul 11, 2022
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There is no waste dump vehicle arrangements for my colony

Address:Stop To Shop General Store,Unity City Colony, Near Rainbow Public school, Kalyanpur West, lucknow 226022

I want to inform you that there is no proper arrangement for raw waste dump for my colony.
The raw waste of the houses are either throwed in nearby plots or roads, this makes the environment of society unhygienic and dirty. I request you to arrange a Tata Swach Bharat Van for waste dumping for my society...
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Virendra Singh Hada
Apr 13, 2022
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Garbage vehicle not coming

Address:56 Hanuman vatika Gokulpura Kalwar Road Jaipur

My name is Virendra and I am from 56 Hanuman vatika Gokulpura, Kalwar Road, Jaipur 302012. This is my second complaint regarding garbage vehicle not coming regularly. After my last complaint next day a vehicle with no RJ14GJ2233 come only once on 8th April. After that again Vehicle stop coming. Please do the needful...
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anil0873
Sep 24, 2021
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Service request for the last 15 days not attended

For the last 15 days I am following up with their customer care no., for a simple request of servicing the machine, but of no avail. everyday they say somebody will come but nobody comes. Very very poor service. Never expected from Tata Group...
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Builipinni
Jun 2, 2021
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Tata Swach water filter

Address:F 402 Mayflower Park apts, Mallapur, Hyderabad 500076

Sir: I am using Tata Swatch Water filter Silver Ultranano Technology.purifier. I find the claims are false and iron and fungus formation is common and I Have to regularly clean. It shows your silver nano technology is a not functional except for publicity, Please donot try to sell me the idea that it is due to sunlight.
I would like to know whom to approach for spare water purifier bulb and Mesh filter. From Esupply sources I find...
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pramod 464
May 27, 2021
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It's not working.

I ordered new Tata swach cristella advance 18 liter non electronic water purifier. But it's not working. 10 to 12 hours only 1 cup water filtration. I called it's toll free number but my problem is not solve. My mo. No. [protected]. Ranchi Jharkhand....
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Safalya Acharya
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Malfunctioning product & No service

Address:Bhubaneshwar

After 3 weeks of requesting filter for an Gravity based water purifier, I finally received a poor quality filter on 14-Jan-2021. After a few days, 20-Jan-2021, when I realized this, I've been asking them to have a look.

Despite several mails and follow ups at [protected]@ncouragefoundation.com and in their customer service, I'm yet to receive any feedback.
It's been 2.5 months ... and counting ...

-...
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KailasMM
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Tata Swach bulb 6000 cartridge

3 days no order detail shared, no tracking id, no message, no email nothing at all

this website is a SCAM website.
avoid tataswach.com for any payment

give me order details of
Order #317639...
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vsharma012
from Mumbai, Maharashtra
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installation not done..

Address:Adarsh Palm Retreat, 560103

I bought Tata Swach (UV+UH), and contacted customer care on Thursday 17th Oct, I got called from technician that he will come on friday 18th Oct, He text me and asked me to call him back, i call him back he said that he will come in the eveninng. But he did not come.

I called on Saturday 19th OCt he (Mob: [protected] ) said he is on leave you can contact my office they will send someone else. I called office in Banguluru Mobile...
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Preetic
from Jammu, Jammu and Kashmir
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cristella plus / crack in base of water purifier

Address:Chandigarh, Chandigarh, 160036

I have purchased my tata swatch water purifier last year on september and october.

There is a broken line in the base of the purifier which is only visible when we watch it carefully.

We are very much shocked that purifier never dropped anywhere and nor handled by us carelessly.

My mother is a housewife and she gave me an excellent example which i thought is genuinely valid that a normal plastic...
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Hanuma Chari
from Hyderabad, Telangana
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defective product received

Address:500019

I have placed "tata swatch cristella advance" water purifier on tata cliq 14th aug 2019. I have received defective piece it's upper lid corner was broken, i have raised a return request immediately on same day, it's been almost 5 days since i raised complaint and not yet resolved, the first day they promised me that issue would be resolved within 2 days, they asked me to email images of broken part to customer care mail id as well as to whats...
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Ishaan Kukkar
from Barmer, Rajasthan
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bulb not working

Address:House No.29 Baba Deep Singh Colony, Near Sacred heart convent school, Sri Ganganagar, Sri Ganganagar, Rajasthan, 335001

I purchased tata swach water purifier in 2016. But since my purchase the water is not flowing from the bulb. It is of no use since my purchase. I purchased this water purifier as tata is a good company. But it disappointed me. I tried to contact them many times but no proper response from their side.

Please resolve this asap.

Thanks
Ishaan kukkar
Mobile number - [protected]
Email id - [protected]@gmail.com...
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Uma@28
from Mumbai, Maharashtra
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water filter

Address:Tata Chemicals, Andheri East, Mumbai, Mumbai City, Maharashtra, 400705

Crmh[protected]
Water filter not working. 8 days has passed and their has been response from the company. Very poor service. Been following up regularly.
I had called up the call centre to register a complaint on 28th june when i realized that the water purifier was indicating that please call technician. I again called on wednesday 3rd july saying that as yet their has been no technical call or response from the team. They...
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manoj tiwari36
from Kolkata, West Bengal
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no response, over billing

Address:492001

महोदय,
बहुत ही अफसोस के साथ टाटा जैसे कंपनी से अविश्वास हो रहा हैं, टाटा प्रोडेक्ट और सर्विस के मामलों में अग्रणी रहा हैं किंतु अब आपके नियंत्रण सर्विस प्रोवाइडर व टेंक्नीशियन...
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priyabratadas
from Bengaluru, Karnataka
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non electric silver ro=uv

Address:D-904, Swapnalok, Near Gliding Center, Fursungi, Pune, Maharashtra, 412308

#tataswach #worstservice #customernightmare #tata
I have been using ro+uv for last 9 years. First 5 years i have used aquaguard, while shifting the plastic broke so had to buy a new one. That time i came across tata swach, so thought of trying it out as it is bearing the most trusted name in india that is tata. But in 1 year i started feeling the hit/pinch for choosing the ro+uv (Silver electric ro+uv).

Now after taking...
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No DND
from Raia, Goa
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tata swach bulb got choked with in one month.

I have purchased tata swach bulb from tata swach website. Initially it was filtering water at a slow rate like 2-3 hours per litre
With in a month bulb suddenly filtering water very slowly 5 - 6 hours per litre.
Now it's almost choked and hardly filter water.
As i have purchased the bulb as a guest on the website i couldn't provide my complaint to them directly....
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sudipta.wbpdcl
from Delhi, Delhi
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product not delivered

Address:Mitha pukur, Adi saptagram,, 712121

I purchase a tata swach filter bulb-3000 ltrs on 08.03.19 from tata swach online site. Till now it not delivered. As per their customer care it had been delivered via blue dart courier service, but the tracking id (Docket no: [protected]) provided was wrong, so i can not track the product location also. Every time i'm calling the customer care, they reply that they will call back me latter with sufficient information, but they never call...
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