Tata Swach — Black water in filter

Address:

Pune, Maharashtra

When I started using Tata Swach silver product, it was throwing dirty black water. When I called customer care they asked me to use again for 2 more days and then let us know. After multiple calls, I never got any resolution apart from keep on using it and wait for clean water. Now finally after 7-8 months when they sent someone, he told me its too old and did not accept what I was telling him. I am telling him from the very first day its throwing black water he is saying now. Looks like your people are overconfident about your product as if its best in world. I think its a worst water purifier which converts plain water into dirty water. At the end the guy left by arguing with me and with no service.