[Resolved]  Tata — tata group has worst customer care

Address:

Hyderabad, Andhra Pradesh

Tata group has made it a norm to keep their shut after selling the product, they are not confidrnt of their own products, The only intention of this group is to get new customers and sell their product, It is their last priority to see the fate of their customer. Few examples: Much publicized Nano car. if you walk into any of their outlet, the salesman would be head over heels to show how this car is unique. out standing and bla bla and interest for it in public. See how they see their own product. My uncle owns a Nano for more than a year he thought of buying a more bigger car, so a few months back he saw a fig advertisement if Vista, indica and other cars of this group in paper where along a big list of feature it also mentioned exchange offers for your old car no matter how old it is and what make it is, He asked my brother to find the details if the nano is exchanged with a new indica or vista thinking they might give more value for this all most new car as it is their own product. To the surprise of my brother the salesman of Tata car's showroom said that they cannot offer any for exchange for nano because it is not having any re-sale value, when ny brother told salesman that it is just a year old he replied even then also they ca not exchange. vow what a belief in own product to be comtinued ...