[Resolved]  Tata — Tata has cheated me by not giving Tablet and Laptop Bag

Address:

Mumbai City, Maharashtra

Dear Sir/Mam, We were using Internet broadband Connection of Tata in our office of 1.5 mbps, we had taken this connection from one of the Sales rep of Tata or might be he is from a franchise of Tata, (Mr. Sarfaraz Pandlekar). We had taken a 2 mbps leased line connection as well from him, then we had taken telephone connection also of Tata itself. Once, Mr. Sarafaraz has asked us to upgrade our broadband connection 1.5 mbps to 2 mbps as there was an offer that if you will upgrade it & pay the full amount of Rs. 26, 953 /- for 12 months you will get 3 months free connection that means you have to pay for 12 months and you will get for 15 months and a Tablet as well a Laptop Bag. So we had Paid a Sum Amount of Rs. 26, 953 /- by cheque (Cheque date - 02/09/2013). then the connection got upgraded in 2 days from Tata. but still we are waiting for our offer, (Tablet & Laptop Bag). from 3 months we are calling everyday to Mr. Sarfaraz Pandlekar on +91 [protected] and he is not receiving the call, whenever he receives the call he says Tata is delaying! you will get your products soon & hang-up the call, he had given a number of Mr. Rajesh Sahu (Supervisor) +91 [protected] & this guy never speak properly, most of the time he just disconnect by listening the name of our company and most of the time transfer to someone else and ask him to say he is in meeting & sometimes don't receive the call itself. then I had contacted Tata something around 6-10 times & some says we had registered your complaint you will get the product before (xyz) date or some says you will get a call in 24 hours but no one call us, the rep of tata on last call had given the final date of 15th December 2013 but we didn't got our product yet. We are just very ashamed of asking again again for just Tablet & Laptop Bag, but as the sales rep has promised and given us an offer, So I need my products. & I had paid the full amount what he asked me to pay. ( Sarfaraz Pandlekar - +91 [protected] ) - ksarfaraz.[protected]@gmail.com ( Rajesh Sahu - +91 [protected] ) - RAJESHKUMAR.[protected]@tatatel.co.in Tata Complaint ID[protected] Tata Account No :[protected] Yours Sincerely Safan Patel