Taxi For Sure-bhopal — Deducted ola money for the ride which i haven't taken

Address:	Bhopal, Madhya Pradesh, 462001
Website:	Taxi for sure

Dear Si/MAdam,
This is regading the ride which i booked on 23Jan2015 at 6:32pm in which the driver told me that he won't be able to come and so i booked another cab and took the same to my destination.
I got message for money deduction from my account for the ride which i haven't taken and i registered the complaint on same day.
Customer Care team is so irresponsible that they apologized and told me to wait till now no action has been taken.

I need you to investigate and refund my money for the cab i did not take.

Regards
Reshma -Bhopal