Taxi For Sure — No complaint resolution

Address:

Gautam Buddh Nagar, Uttar Pradesh

I booked a cab from Taxi for sure via their web channel (and not the mobile app) with booking ID TFS-PP-C28706267 for the route Noida sector 41 to Kashmere Gate, New Delhi for 22nd August, 2015, Saturday 4.00 am. The cab reached at 4.10 am. Cab had moved just 1 Km and driver said it broke down because there was no fuel in the cab. I was travelling alone and there was no alternative which was available at this hour. The cab driver called up customer care executive to send another cab which, for an hour the customer care said that another cab is reaching in 15 minutes. In the meanwhile, when I called up the customer care, they after long wait says there is no cab which can be made available. You find an alternative yourself. I had to wait alone on the road till 5.30 am to find an alternative.