Taxiforsure — BOOKED A CAB ON APP - CONFIRMATION RECEIVED BUT CAB NOT CAME - POOR RESPONSE FROM THE TEAM

i have booked a cab for MGBS bus stop on 29th april for 30th journey . one day before i booked on App and got the confirmation. before 15 mins they should send the driver no and cab no. but they did not sent. i called them and asked for cab . they said it is on the way and he will come. due to technical reasons sms not able to send. on that day there is a Auto strike . one hour journey from my house to mgbs bus stand. several calls made and the team response is still the driver is coming . they gave a driver number, but driver said he will come in one hour, i am far way you speak to taxi for sure people. worst respose from him. sms from them : thanks TFS PP C 15754357 @ 3.15 pm april 30 2015 is confirmed. driiver fare details 15 min prior. i have taken a auto in that strike period and he charged huge amount as there is no other choice to me as i have to go with family and catch the bus for long distance. they did not tried to call and ask for excuse. worst service by them.