Taxiforsure — Concerns about the billing amount

Address:

Chennai, Tamil Nadu

Dear all, every day I take a TFS cab to work from my house, the distance being 9 kilometers, and including waiting charges due to the traffic, the bill amount ranges between INR 130 - 150 (exceptions made when the bill amount has gone beyond INR 180 - INR 200). However, today (May 6, 2015), the bill that was sent to me showed the kilometers over and above the first 4 as 13, resulting in a total of 17 kilometers (when usually I am charged for the next 5 kilometers). And the bill amounted to INR 340. The figure is starkly high and the taxi operator V.K.M. Cars are held liable to explain how they have calculated the bill. I need explanation for an increase in 8 kilometers (13kms - 5kms) for which I was exorbitantly charged. I have always had wonderful experience riding a TFS and I have referred them to many others, however, i am exceedingly disappointed this time and will reconsider my travelling options going forward.