Taxiforsure — Driver not arriving and deducting the money from the wallet

Address:Bangalore, Karnataka

I had an horrendous experience with Taxi for Sure on last Tuesday (14th April 2015). I booked a cab for going to Yeshwanthpur railway station, Bangalore from my place for 9:15 AM. Booking id: TFS-PP-C14322895. To my horror, even before the start of the journey (9:15 am), the driver completed the trip on his own and deducted Rs. 192 from online wallet, even though the trip was not started at all!! The driver details: Nagaraju KA-01-AA-6609 (Sedan). What kind of servicing is this? I hereby ask TaxiforSure to return my money at the earliest and take severe action against the driver. Otherwise, I will escalate it to highest level.
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TaxiForSure customer support has been notified about the posted complaint.
Apr 19, 2015
Updated by Sourajyoti
Even though I got the deducted money back by TaxiForSure, I want proper compensation. Due to non-arrival of the driver, my parents were left stranded. There-after, they had to pay much higher amount to Autowala. They were also about to miss the train. So, there must be proper compensation to take care of horrendous situation my parents faced because of the callousness of TaxiForSure driver.

Also, let me know about the kind of action being taken against the driver.

Thanks
Complaint comments 

Comments

Hello,

Though I got the deducted money back, I want proper compensation. Because of non-arrival of the TaxiForSure cab, my parents were left stranded and then they had to pay much higher amount to Autowala for reaching the station. So, there must be proper compensation for the kind of suffering my parents had because of callousness on the part of TaxiForSure driver.

Also, let me know what kind of action is being taken against the offending driver.

Thanks.

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