Taxiforsure — HARASSING TO PREGNANT WOMAN BY TAXI FOR SURE

Address:

Bangalore, Karnataka

I booked my taxi on 25th of may 2015 between 11 to 12 and taxi for sure confirmed me my 2 bookings. After that evening I got message of taxi driver no. And car no. But when I called to that person before leaving he said he was on leave. Then I called to Customer care more than 4 times n den they gave me alternate taxi after complaining to taxi for sure manager SHISHIR or SHASHI. I was having doctor's appointment and bacuase of taxi for sure pathetic service I reached late to hospital and doctor left. Next day morning on 26th may I was having another booking from my home to office. I called to customer care on 8.20 that pl ensure driver should reach on time. They ensured too. After 8.35 I called to driver that I was waiting for him since 5 min outside of my apartment then he said he will take 10 min. I told him I need to reach office by 9 as having meeting. Then called to customer care as driver not responding and switch off the phone. Customer care executive RAJESH said he will call the driver and update me but he didn't. Finally after 10 min I called him again and He said driver will b there within 10 min. And then I shouted him as I m pregnant and since last 20 minutes you people are asking me to wait n asked him to transfer to his manager. Then he shifted call to his manager PAVITHRA n she again gave this kind of pathetic reply. I asked her pl shut down your cab service if they give this kind of pathetic service. I asked her to give me my half an hour waiting charge n she said its not possible. I request urgent intervention as I will never book this kind of taxi in my life. I request other people also see my harassing experience before booking taxi with taxi for sure. Regards, Rachna