Taxiforsure — i have missed my carry bag in cab | |||
Hi this is my reference no TFS-PP-C14784429.I have travelled with ttaxiforsure cab from bangalore metro to jayanagar. i have missed my carry bag in this cab. within 10 mins we called the driver and driver said i am statying in rbi layout while coming to that side i will give. we have waited upto 9 pm. after that whenever i called the driver, he wont pick the call. i have tried from different no. once he picked i have asked about yesterday carry bag immediately he disconnect the call. i have informed these things to taxiforsure cab customer care. he wont consider about that. will give the resolution in 24 hrs. driver will call you back like that. now almost 48 hrs gone driver didnt call me back. if i am asking about driver address they wont give. actually for my birthday i have purchased things arund 5500 rupees. becoz of this i didnt went to office. really i am very upsetting with this incident. please do the needful Was this information helpful? | |||
|
TaxiForSure customer support has been notified about the posted complaint. | |||
 5 Comments | |||
Comments
Hi, thanks for bringing this to our attention. The concerned team has been notified regarding this and we'll ensure that we provide a resolution at the earliest.
Reply
Thanks for reply. your customer care team said will give the resolution in 48 hours. but now almost crossed 80 hrs. whenever i called customer care they said we have forwarded the your queries to concerned department. i asked your team to give driver address, but yout team is not ready to give the address.i said take the driver conference, that also your team is not readyd to do. you people are taking care for driver, not for customer. Just think about customer also. After getdown from cab withinn 10 mins we called him. He said i am in near by jeyadeva, going for pickup. i am staying RBI Layout. while coming i will give. after that he didnt pick the call. Just cross check with that driver next trip after my booking and check the address also.i am waiting for your Positive response.
Not yet i didn't get any reply from Taxi for sure team. I have lost my carry bag on Apr 19, 2015. Today is Apr 24, 2015. So you are waiting for driver appointment or what? . How much time it will take to call the driver? Tomorrow i am planning to go for police complaint. This is just information. Because Driver also not responding, your customer care team also not responding. I will wait up to tomorrow( Apr 25, 2015) 4PM. Before that update the final status. Otherwise i will file a complaint against the driver. Now i am giving 24 hrs time to your team.But i am not like your team(committed 48 hrs), definitely i will give a complaint tomorrow 5 PM.
Most worst taxi service in Bangalore. Never call taxiforsure for your travel.
Most worst taxi service in Bangalore. Never call taxiforsure for your travel.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
11%
Complaints
680
Pending
0
Resolved
70
View all 680 TaxiForSure reviews & complaints
No. 855, 2nd Floor, 6th Main, JP Nagar 2nd Phase, Bangalore, Karnataka, Bangalore, Karnataka, India - 560078
View all TaxiForSure contact information