Taxiforsure — Irresponsible behaviour/Worst Service ever

Address:

Bangalore, Karnataka

My name is Sugesh Nair, booking id: TFS-PP-C 18520081. I had booked the cab for morning 5 a.m, May 23 before time. I made the booking at 8:40 p.m, May 22, so that they can make arrangements accordingly and avoid the, at the moment hurry. I had an important meeting to attend for which I was supposed to reach Shivaji Nagar Railway for my 6:30 train. I called the cab service by 4:45 in the morning, they said will update you with the cab details in 5mins. I called at 4:55 they said the same dialogue. I called at 5, they said the cab is delayed by 15mins, and they also said that they will make sure that the delay is not more than 15mins. I called at 5:10 in a hurry to get the status of where my cab is and the time is running by. But they said they will update me within 5mins with the cab details and they said again that they assure that the delay wont be more than 15mins. Finally 15mins were over and I called again, a guy named Manjunath received call, I said where is my cab it was suppose to come at 5 after 15mins delay its now 5:15 but yet the cab is not here, He said he will check the status and return back to and put my call on hold and after about a min he is coming back and telling me "Sir we don't have any cabs available at this moment can you make an alternate arrangement" These are the professional we have in our country and they expect to compete with other cab services. This was the first time I tried taxi for sure and trust me my last time it is. I will never ever use this cab service and also I will make sure that the people connected to me also wont use your service. Due to your irresponsible behavior the lost which I faced, I will make sure at least 10% of that you too should have. And my sincere apologies to Manjunath, due to these worst cab services, these call desk people are the personals who suffer. I yelled at him like a freak, change your job man, go to some professionals you don't need to work with this third class services. Worst service ever, really pissed off. Go and start some nariyal paani business, don't think you people can keep up in that as well. Really pissed off. You people really don't know in how much loss I am now due to your irresponsibility. Why you all are in this field. Please stop making ads atleast we will use other cab sevice, they are professionals in nature.