Taxiforsure — Missed my train due to Driver's stupidity..Pathetic service..useless drivers..

Address:	Pune, Maharashtra, 411045
Website:	Ola mobile app

Hello,
I have booked for a cab at 4:30 pm today for railway station. I was provided with an ETA of 4:50pm. The train leaves the station at 5:40 so I thought I would reach there on time. But this stupid driver.. At first he wasn't able to understand the address. He was hardly 1km away from my place still took 35 mins to reach and came at my place at 5:05. There was no other cab available at that moment in my area. This stupid guy started n was driving so slow that even bicycles were going past us..I was repeatedly reminding him that I have a train to catch, but no use..he was driving at the speed of 20..max.. N it was 5:45 already and he would have taken another 20 mins to drop me to the station but I asked him to take a U turn instead n drop me home.. He charged me 433rs. just for a trip from home to station to home.. (My house is hardly 10kms from the station)
On reaching home I immediately called the customer care n asked them to take some actions against such drivers..bt I guess it all went in vain.. I had lodged a complaint earlier also bt they had taken no action then too.. I swear I ll never use Taxiforsure again in my life nor would I recommend anybody else.. Ola provides much better service n they have good drivers too..
Request to add a feature where we can add our urgency level n get good drivers.

Cab details-
Driver-Bhagwan Rathod
Ph-[protected]
Cab - MH26 N [protected]