Taxiforsure — Payment (Ola cash) taken without boarding the cab

Address:

Bangalore, Karnataka

Hello, I would to highlight the issue that I have faced today. I have booked Taxi for Sure today, Booking ID: TFS-PP-C43212741 When I called the driver, he told that he is just going to log off, hence he cannot come. Hence i booked another cab in few mins[protected]. Paid Bill Rs. 226 After about 1 hr, I received a bill below, and also an SMS "You just used Rs. 94 from OLA money to shop with your partner Taxi for Sure. Your balance is 0. I seriously feel to have money in Ola cash is very dangerous because cab driver gets the cash without I board the cab. I urge to take appropriate action and reload money into my ola cash account