[Resolved]  Taxiforsure — TaxiForSure

Address:Bangalore, Karnataka

I booked Taxiforsure for 10.12.14 from Mantri Mall, Malleswaram to Singnayakanhalli, Doddaballapur road at 08.15 AM in morning. I received the cab details (KA-25-D-3803)and driver details by 07.35 am. but when i called to driver his number was switched off then i tried customer care. They told that vehicle will come on time they will try to speak to driver and will get back to me. till 08.40 i continuously tried customer care but nobody was lifting. they didnt inform also that there vehicle will not come. 08.43 they sent fake message that vehicle has arrived without any cad or driver details. i didnt get the cab. atleast they should have talked to driver before assigning to us whether they are coming or not. Eveing also my confirmed booking was there at 05.45pm from singnayakanhalli to Malleswaram. i got driver and cab detail at 05.00pm but that driver told he will not come and u talk to customer care. Again i tried customer care and repeatedly they were telling that we have assigned another cab for you and it is only 08min away. till 05.45 i didnt get any details of new driver and after that when i talked to customer care they told that it will take another half an hour but how i could trust on them as they were telling lie since 05.00pm. finally i cancelled the booking.. why these people are telling lie again and again. if they can not provide the cab they should not take the booking. these kind of ridiculous service should be banned
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
TaxiForSure customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    TaxiForSure
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    680
    Pending
    0
    Resolved
    70
    TaxiForSure Address
    No. 855, 2nd Floor, 6th Main, JP Nagar 2nd Phase, Bangalore, Karnataka, Bangalore, Karnataka, India - 560078
    View all TaxiForSure contact information