[Resolved] Taxiforsure — TaxiForSure | |||
I booked Taxiforsure for 10.12.14 from Mantri Mall, Malleswaram to Singnayakanhalli, Doddaballapur road at 08.15 AM in morning. I received the cab details (KA-25-D-3803)and driver details by 07.35 am. but when i called to driver his number was switched off then i tried customer care. They told that vehicle will come on time they will try to speak to driver and will get back to me. till 08.40 i continuously tried customer care but nobody was lifting. they didnt inform also that there vehicle will not come. 08.43 they sent fake message that vehicle has arrived without any cad or driver details. i didnt get the cab. atleast they should have talked to driver before assigning to us whether they are coming or not. Eveing also my confirmed booking was there at 05.45pm from singnayakanhalli to Malleswaram. i got driver and cab detail at 05.00pm but that driver told he will not come and u talk to customer care. Again i tried customer care and repeatedly they were telling that we have assigned another cab for you and it is only 08min away. till 05.45 i didnt get any details of new driver and after that when i talked to customer care they told that it will take another half an hour but how i could trust on them as they were telling lie since 05.00pm. finally i cancelled the booking.. why these people are telling lie again and again. if they can not provide the cab they should not take the booking. these kind of ridiculous service should be banned Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved TaxiForSure customer support has been notified about the posted complaint. | |||
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No. 855, 2nd Floor, 6th Main, JP Nagar 2nd Phase, Bangalore, Karnataka, Bangalore, Karnataka, India - 560078
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