Taxiforsure — unreliable service

Address:New Delhi, Delhi

Dear sir, I have book a taxi (SUV) from Taxi for sure from Delhi International airport T3 Terminal to Hazrat Nizamuddin railway ststion for 4hrs/40KM through booking number TFS-IN-C13075902 ON 28/03/2015. I have received the message on my mobile number that your booking is confirmed and drivers and vehicle details will send to me 15 mins prior to my departure. On 29 March 2015 at 3.40PM when I didn't received any details of driver/ vehicle from taxi for sure I call on the number[protected] and inquire about my booking they told me that ur booking is cancelled . At that time I am very much disappoint about the service of Taxi for sure and it is very difficult for me to arrange alternate taxi from airport within a short period. It was a very bad experience for me booking taxi from such a unreliable company. I am also going to report this mater to different platform
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This is second time it has happened consecutively that I booked a taxi dtd 25/3/15 & 15/4/15 that the service was pathetic and I was informed at the last moment that services can't be provided and at the last moment I have to run & arrange other loco cal cab and i have nearly missed my train.
Moreover when I called up to talk to senior my phone was put on hold and then eventually disconnected.
On 25th I was with family and still remover how we ran and catch the train
This is second time it has happened consecutively that I booked a taxi dtd 25/3/15 & 15/4/15 that the service was pathetic and I was informed at the last moment that services can't be provided and at the last moment I have to run & arrange other loco cal cab and i have nearly missed my train.
Moreover when I called up to talk to senior my phone was put on hold and then eventually disconnected.
On 25th I was with family and still remover how we ran and catch the train
Worst Service!! Never Book Cabs through these service provider especially in emergencies or AIRPORT DROP. I booked a CAB on 24/05/2015 Sunaday no one turned up. Upon calling the customer care they changed the CABs after the CABs!! I had to Wait for more than 1.5 hours and finally had to make some other arrangements!! They changed 9 cabs in Just 1 hour and my bad luck.. no one turned Up. And moreover I got multiple receipts for the ride. We can't believe in such services in emergencies!! Its been almost 6 days and there is no CallBack on my request!!

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Below are the details of the Booking Messages, where They had changed 9 cabs in almost an Hour of Time and finally no one Turned Up. Same thing happened a week before on Same Day.

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Thanks! Booking TFS-PP-C17872319 confirmed for May 17, 2015, 7:31 p.m.. Driver: UMESH.B.S- [protected] (Tata Indica, KA-05-AE-1836). Fare: Rs:49.00(4km) + Rs14.00/extra km + Rs. 1.00/Min. . Track : http://tfs.my/M54WGF . Wallet is not applicable on this booking. service tax extra.

Thanks! Booking TFS-PP-C17871031 confirmed for May 17, 2015, 7:23 p.m.. Driver: Afsar Khan- [protected] (Nano, KA-01-AD-8319). Fare: Rs:25.00(0km) + Rs10.00/extra km + Rs. 1.00/Min. . Track : http://tfs.my/2J7V6I . Wallet is not applicable on this booking. service tax extra.

Thanks for your call. Register on the TaxiForSure mobile app with the code TFSFIRST to get Rs.100 added in your TaxiForSure Wallet. Download our App @ tfs.my/app and book now.
Your Fare: Rs.54 (incl. service tax). Kindly pay the driver Rs.54. (Distance-2km& Trip time-6mins).Get your bill @ http://tfs.my/82YBYV . Bill also sent to [protected]@yahoo.co.in. Thanks! -TaxiForSure

Your Fare: Rs.60 (incl. service tax). Kindly pay the driver Rs.60. (Distance-3km& Trip time-8mins).Get your bill @ http://tfs.my/5T173R . Bill also sent to [protected]@yahoo.co.in. Thanks! -TaxiForSure

Hi Pradeep, I'm Pooja from TaxiForSure. Give us a missed call to rate your ride. Love it : [protected] Like it : [protected] Dislike it : [protected]

Thanks! Booking TFS-PP-C18754864 confirmed for May 24, 2015, 7:09 p.m.. Driver: KIRAN BK- [protected] (Tata Indica, KA-01-AB-0431). Fare: Rs:49.00(4km) + Rs14.00/extra km + Rs. 1.00/Min. . Track : http://tfs.my/9R9VNT . Wallet is not applicable on this booking. service tax extra.

Your new driver KIRAN BK ([protected]), KA-01-AB-0431 is on the way.Track taxi: Track : http://tfs.my/9R9VNT .
We're so happy to have you as a customer that we just upgraded your car for this ride, at the same rates! smile emoticon TaxiForSure.com

SIDDAMALLESH J S([protected]) Sedan AC KA-41-A-8314.Rs49.00(4km)+Rs14.00/extra km+Rs.1.00/Min.Toll, Prkg, Tax extra. Track : http://tfs.my/9R9VNT . Service tax extra. -TaxiForSure

Your Fare: Rs.477 (incl. service tax). .Kindly pay the driver Rs.477. (Distance-32km& Trip time-14mins).Get your bill @ http://tfs.my/CRPEG2 . Bill also sent to [protected]@yahoo.co.in. Thanks! -TaxiForSure

We're so happy to have you as a customer that we just upgraded your car for this ride, at the same rates! smile emoticon TaxiForSure.com
Hi Pradeep, I'm Sheeba from TaxiForSure. Give us a missed call to rate your ride. Love it : [protected] Like it : [protected] Dislike it : [protected]

Ranjitha Hv([protected]) Sedan AC KA-01-AD-9706.Rs49.00(4km)+Rs14.00/extra km+Rs.1.00/Min.Toll, Prkg, Tax extra. Track : http://tfs.my/9R9VNT . Service tax extra. -TaxiForSure

Your Fare: Rs.97 (incl. service tax). .Kindly pay the driver Rs.97. (Distance-6km& Trip time-15mins).Get your bill @ http://tfs.my/CRPEG2 . Bill also sent to [protected]@yahoo.co.in. Thanks! -TaxiForSure

Dhananjaya .K([protected]) Sedan AC KA-01-AB-7072.Rs49.00(4km)+Rs14.00/extra km+Rs.1.00/Min.Toll, Prkg, Tax extra. Track : http://tfs.my/9R9VNT . Service tax extra. -TaxiForSure
We're so happy to have you as a customer that we just upgraded your car for this ride, at the same rates! smile emoticon TaxiForSure.com

ESHA M C([protected]) Sedan AC KA-51-B-4374.Rs49.00(4km)+Rs14.00/extra km+Rs.1.00/Min.Toll, Prkg, Tax extra. Track : http://tfs.my/9R9VNT . Service tax extra. -TaxiForSure

MANJUNATHA HM([protected]) Sedan AC KA[protected].Rs49.00(4km)+Rs14.00/extra km+Rs.1.00/Min.Toll, Prkg, Tax extra. Track : http://tfs.my/9R9VNT . Service tax extra. -TaxiForSure

NINGEGOWDA M N([protected]) Hatchback AC KA-04-D-1319.Rs49.00(4km)+Rs14.00/extra km+Rs.1.00/Min.Toll, Prkg, Tax extra. Track : http://tfs.my/9R9VNT . Service tax extra. -TaxiForSure

We're so happy to have you as a customer that we just upgraded your car for this ride, at the same rates! smile emoticon TaxiForSure.com
Apologies for not living up to your expectations. We are continuously improving & will make sure we resolve the issue. We will get in touch shortly. TaxiForSure

Hi Pradeep, I'm Alia from TaxiForSure. Give us a missed call to rate your ride. Love it : [protected] Like it : [protected] Dislike it : [protected]

MURALINDHARA K([protected]) Sedan AC KA-51-C-4354.Rs49.00(4km)+Rs14.00/extra km+Rs.1.00/Min.Toll, Prkg, Tax extra. Track : http://tfs.my/9R9VNT . Service tax extra. -TaxiForSure
Taxi for sure is one of the worst taxi service provider. Whenever i call to book a taxi, everytime the customer care people are busy and after waiting for long time on phone and getting the taxi details from the taxi driver details, when i called the driver for the pickup he simply says to cancel the taxi and vehicle is not working. This happened not once but repeatedly. I recommend not to prefer this taxi service provider.

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